Shipping policy
. SHIPPING & DELIVERY
All orders are prepared and shipped from our office in Magdeburg, Germany.
Each piece is carefully handcrafted and dispatched within 1–5 working days.
During busy periods, preparation may take slightly longer.
Once your order ships, you will receive an email with your tracking number.
We ship with DHL or UPS trackable services.
Shipping Rates Overview
| Region | Countries | Standard Shipping | Free Shipping |
|---|---|---|---|
| Germany | Germany | €2.90 | Over €90 |
| European Union | Austria, Belgium, Czechia, Denmark, France, Greece, Italy, Netherlands, Poland, Portugal, Spain | €4.90 | Over €120 |
| Extended Europe | Bulgaria, Croatia, Cyprus, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Norway, Romania, Slovakia, Slovenia, Sweden | €8.90 | Over €150 |
| United Kingdom | United Kingdom | £5.90 | £120–£135* |
| Switzerland | Switzerland | CHF 9.90 | Over CHF 200 |
| North America | United States, Canada | €15.00 | Over €300 |
| International | United Arab Emirates, Australia, Hong Kong SAR + other eligible countries | €40.00 | Over €350 |
Important Notes
UK orders above £135 are currently not accepted due to import regulations. Orders below £135 are delivered to your door without any additional duty or import charges. Please consider placing two separate orders in case your order sum is above £135.
For orders outside the EU and the UK, local import taxes or customs duties may apply.
Estimated Delivery Times (after dispatch)
Germany: 1–3 working days
EU: 2–6 working days
UK: 3–8 working days
Outside Europe: 6–10+ working days
Please note that international deliveries may be delayed due to customs procedures.